Most common questions

Most popular questions

Shopping Information

  • How can I contact you?

    For any inquiries or assistance, feel free to reach out to our dedicated customer support team via email at support@cosmeticarena.com or by filling out the contact form on our website.

  • We do have restock notifications! If a product is coming back in stock, simply click on the size ofthe product you're wanting to be notified of and a button should appear that says once somecome back in stock, it will send you an email to notify you

  • Shipping times may vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days, and shipping times range from 3-7 business days domestically and 7-14 business days internationally.

  • Yes, we offer a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return or exchange

  • Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your order by clicking on the tracking link provided in the email.If you have any other questions or concerns not addressed here, please don't hesitate to contact us. We're here to help!

Returns and exchanges

  • We do have restock notifications! If a product is coming back in stock, simply click on the size ofthe product you're wanting to be notified of and a button should appear that says once somecome back in stock, it will send you an email to notify you

  • Contact Us: Reach out to our customer support team immediately upon receiving the defective item. You can contact us via email at support@cosmeticarena.com or by filling out the contact form on our website.
    Provide Details: When contacting us, please provide your order number and details regarding the defect, such as a description and clear photos if possible. This will help us assess the issue quickly and provide you with the best possible solution.

  • Yes, we offer a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return or exchange

Payment information

Get in touch

Get in touch